• Use of benchmarking to determine the key success factors for high performing urban railways
• How has the CoMET and Nova Benchmarking Groups’ ongoing analysis of twenty-seven metros assisted in identifying and implementing best practice?
• Use of Key Performance Indicator analysis to prioritise resources, reduce costs, increase service quality and generate revenue
• What does benchmarking tell us about the performance of Public Private Partnership metros versus public sector metros?
• The potential for benchmarking suburban railway operations

• An overview of innovations in property development, retail, advertising, leisure opportunities and selling station naming rights
• Assessing the partnerships required to achieve the above aims
• Evaluating how stations can contribute to city centre development and regeneration
• To what extent can strategic land sales be used to fund station development?

• Assessing terrorism risk at stations, and on passenger and freight trains
• Evaluating to what degree rail operators are under pressure from regulators and government to implement anti-terrorism initiatives
• How can rail operators effectively balance the threat of terrorist attack with the costs of implementing protection systems and procedures?

DAC Andy Tan, Commander, Public Transport Security Command, Singapore Police Force 

• Outlining the political, technological and project management challenges when implementing integrated ticketing
• How integrated ticketing problems can lead to long delays – looking at case studies in Sydney, Dublin and Stockholm
• Examples of effective coordination and cooperation between transport providers and integrated ticketing suppliers in Asia, and what can be learnt from them

• Outlining the benefits of using measuring systems to monitor vehicle/track performance and to identify poorly performing vehicle or track components before they create time and capital consuming issues
• To what extent does the design of backend systems based upon open source software enable effective integration of wayside detectors?

• Examining why and if railways should be migrating from GSM-R to Long Term Evolution (LTE) technology
• Exploring the future applications enabled by a wireless broadband link
• Analysing the strategies for migrating to LTE

• Analysing the benefits of installing a Communication-Based Train Control (CBTC) system against the costs of doing so
• Assessing how the high level of collaboration required to deploy a CBTC system can be achieved
• What strategies can be put in place to limit service disruption during the installation phase?
• An overview of CBTC deployment both regionally and globally, and an assessment oof the trends

• What are the differences and implications of maintaining both low and high-usage lines, and non-driverless and driverless lines?
• Outlining how to estimate and manage the lifecycle costs of maintaining both legacy and CBTC systems
• Back up systems requirements and how to reduce overall maintenance costs

Alex Goei, Director of Rail Operations, SBS Transit

• Assessing the importance of a one team approach
• Evaluating how to minimise disruption during the installation and upgrade phase
• Sharing insights on how to deliver a complex solution on time